Terms of Use

Last Updated: December 2023

1. Introduction

Welcome to the Altitude Group website. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

2. Legal Framework

These Terms of Use comply with South African law, including but not limited to:

  • Consumer Protection Act 68 of 2008 (CPA)
  • Electronic Communications and Transactions Act 25 of 2002 (ECTA)
  • Protection of Personal Information Act 4 of 2013 (POPIA)
  • Promotion of Access to Information Act 2 of 2000 (PAIA)

3. Definitions

In these Terms:

  • "We", "us", "our" refers to Altitude Group and its subsidiaries
  • "You", "your" refers to the user accessing our website
  • "Website" refers to www.altitudegroup.co.za and all its subdomains
  • "Content" refers to all information, data, and materials on our website

4. Website Use

You agree to:

  • Use our website for lawful purposes only
  • Not interfere with the website's security or functionality
  • Not use the website to distribute malware or harmful code
  • Not attempt unauthorized access to our systems
  • Provide accurate information when submitting forms

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is our property or that of our content suppliers and is protected by South African and international copyright laws.

6. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which complies with POPIA. By using our website, you consent to such processing and warrant that all data provided by you is accurate.

7. Electronic Communications

In accordance with ECTA, you agree that:

  • All agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing
  • Electronic signatures are binding
  • Data messages (as defined in ECTA) are legally valid

8. Limitation of Liability

To the extent permitted by South African law:

  • We are not liable for any direct, indirect, incidental, special, or consequential damages
  • Our liability is limited to the maximum extent permitted by law
  • We do not warrant that the website will be error-free or uninterrupted

9. Consumer Rights

In accordance with the CPA, you have the right to:

  • Fair and honest dealing
  • Disclosure of relevant information
  • Fair and reasonable terms and conditions
  • Lodge complaints and seek redress

10. Dispute Resolution

Any disputes arising from these Terms shall be governed by South African law and subject to the jurisdiction of South African courts. We encourage alternative dispute resolution as provided for in the CPA.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of those changes.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.

13. Contact Information

For any questions about these Terms of Use, please contact us at:

  • Email: legal@altitudegroup.co.za
  • Phone: +27 (0) 11 123 4567
  • Address: 123 Katherine Street, Sandton, 2196, South Africa